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For all information on the online ordering process, please refer to our Terms & Conditions.
If you have any questions or concerns at any stage of the Vauxhall Store ordering process, our team are available 9am-6pm Monday/Friday and 9am-5pm Saturday.
Please call on 0800 083 0895 or Email: onlinesales@vauxhall.co.uk if you have any further questions.
Our network of UK Retailers will also be happy to assist.
Start off by picking a model and then personalising it the way you like it, including choosing your favourite colour, engine, interior trim and additional options.
When you are happy with your vehicle, and it is time to calculate your finance deal, where you have two options: Personal Contract Purchase (PCP) or Conditional Sale (CS). For PCP, you can set your deposit amount, agreement duration and annual mileage to suit your needs - with the option to buy the vehicle at the end or hand it back. For CS, you can set your deposit amount, agreement duration, but you will not need to specify your annual mileage, and you will own the vehicle at the end. If you're interested in a different finance option, your local Vauxhall Retailer will be happy to help.
Once you're happy with your finance deal, we'll ask you to create a MyVauxhall account so that you can save everything, and then select a Vauxhall Retailer who will fulfil your order.
After that, we'll hand you over to Stellantis Financial Services where you can do an online finance application and get a real-time decision. For this you'll need to have your driving licence, bank information, employment history and address history to hand. If your finance application is successful, you'll receive an email from Stellantis Financial Services confirming the good news and asking you to finalise your order online.
Once you complete your order online, you'll receive an email from us with all the details of the next steps.
And that's it! The whole process should take between 20 and 30 minutes.
Once you've completed your order online, we'll send you a confirmation email with details of all of your selections and information of what will happen next.
Straight away we'll get to work on processing your order, including arranging it for delivery to your selected Retailer if it's in stock, or building the vehicle if we don't have anything in stock that matches your selections.
Once we've processed your order, the Vauxhall Online Sales Team will give you a call to confirm the latest status of your order and expected timelines for delivery.
Once the vehicle has been built and has arrived at your selected Retailer, you'll receive an email from Stellantis Financial Services inviting you to sign your finance contract online.
As soon as your finance contract has been signed, your selected Retailer will be in touch to collect your finance deposit and arrange a handover date that works for you.
Cash Only. Offer valid for 14 full days from the day of delivery. 400 mileage limit. Available on Vauxhall Online Store only.
Notification of return must be provided to the supplying Retailer within 14 full days of vehicle handover and vehicle returned within 4 days of the notification.
Other than any fair wear and tear, the Vehicle must be returned as per original conditions, to qualify for the offer with all keys, loose items and V5 with vehicle. Deposit will be held until V5 returned.
Vehicle must be returned by the customer to supplying retailer. Upon return vehicle cannot have any charges or claims from any third party against it. You must not have made a previous purchase under the 14 Day Return Guarantee in relation to any vehicle in the preceding 12 months from the date of a proposed purchase.
Vauxhall reserves the right to change, amend or withdraw the offer at any point in time. Correct at time of publication.
PCP (Personal Contract Purchase) and CS (Conditional Sale) are available on the Vauxhall Store.
What is PCP?
Personal Contract Purchase (PCP) is a way of financing a new vehicle purchase. You choose your deposit and term length, and have three choices at the end of your term.
Stellantis Financial Services UK Ltd will calculate an Optional Final Payment before your contract begins, which is a guaranteed figure and therefore remains fixed throughout your term. This Optional Final Payment is a forecast of the vehicle’s worth at the end of your finance term, which takes into consideration factors like the age of the vehicle at the end of the term, and the estimated mileage that the vehicle would have done when it’s handed back.
When calculating your monthly payments, the Optional Final Payment is then deducted from the cost of the vehicle.
At the end of a PCP finance term, you have three options:
- Go for a change. Part exchange your vehicle (where equity is available) for a different Vauxhall on a new plan.
- Keep your vehicle. Pay the optional final payment to own your vehicle.
- Hand back your vehicle. If you don't want to keep your vehicle, you're free to return it at the end.
What is Conditional Sale?
Conditional Sale is the typical option to purchase your vehicle in lower instalments rather than all at once. You will usually need to pay a deposit up front to purchase the car, and your monthly instalments are fixed throughout the term of the contract. After you have made your final payment, ownership will automatically pass directly to you.
Why choose Conditional Sale?
- Spread payments for the vehicle for up to 60 months on cars and commercial vehicles.
- You own the car after you make the final payment.
- No limits on the miles you can drive, therefore no mileage excess.
- What happens at the end of my agreement?
The Vauxhall Store currently doesn't provide a valuation for your current vehicle within the online ordering process.
If you'd like to part-exchange your vehicle, your local Vauxhall Retailer will be happy to help. You can send your valuation request here.
For full terms and conditions please visit this page.
Credit Broker Statement
Vauxhall Motor Limited is a credit broker and not a lender and may introduce you to other credit brokers (vehicle retailers). The only lender we will introduce you to is Stellantis Financial Services, RH1 1QA. We will not receive a commission for any introduction we make to a vehicle retailer or Stellantis Financial Services. The vehicle retailer we introduce you to may receive a commission for the introductions they make. You should speak to them for further information.